FREQUENTLY ASKED QUESTIONSClick a question for the answer...
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during Gate Hours – 6AM to 10PM.
How much notice needs to be given before I move out?
All contracts are month to month. However, we do require a 10 day notice before you move out.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport)
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit.
How do I make a payment?
You can pay in person, mail a check or money order. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly or payonline by visiting www.bettastoritmobile.com
What forms of payments do you accept?
Cash, Checks, Money Orders, VISA, MasterCard and Discover.
Do you sell boxes and storage supplies?
No. We do not sell moving supplies in our office, however, you may purchase a high security Disc Padlock from us for $10.
How do I know how much storage space I will need?
You can either use our Storage Calculator on the home page. The calculator will give you results in cubic feet. Our storage units are 10 feet in height, so a 8 x 10 unit would have approximately 80 square feet or 800 cubic feet. If you have questions about storage space needs please call our office at 251-473-3310.
Do I need to bring my own lock?
You may bring your own lock, or you may purchase a high security Disc Padlock from us for $10.
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
Do you have handcarts and dollies available at your facility?
Yes. You are welcome to use our complimentary carts to move in.
What are the hours of operation?
Monday-Friday: 9:00 AM to 5:00 PM
Saturday: 9:00 AM to 3:00 PM
Gate Access Hours:
6:00 AM to 10:00 PM daily
CALL NOW TO RESERVE YOUR SPACE
Office Hours: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Gate Access: 6:00 AM – 10:00 PM